Privacy Policy

1. Privacy at a Glance

General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data means all data that can be used to personally identify you. Detailed information on data protection can be found in the privacy policy set out below.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information on the Responsible Party” within this privacy policy.

How do we collect your data?
Your data are collected, firstly, when you provide them to us — for example, by entering information into a contact form.
Other data are collected automatically or after your consent when you visit the website. These are primarily technical data (e.g., internet browser, operating system, or time of the page access). The collection of this data occurs automatically as soon as you enter this website.

What do we use your data for?
Some of the data are collected to ensure the proper functioning and error-free provision of the website. Other data may be used to analyze your user behavior.
If contracts can be concluded or initiated via the website, any transmitted data will also be processed for contract offers, orders, or other inquiries.

What rights do you have regarding your data?
You have the right, at any time and free of charge, to obtain information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion of this data.
If you have given consent to data processing, you may withdraw that consent at any time with future effect. In certain circumstances, you also have the right to request restriction of the processing of your personal data.
Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For these matters or any other questions relating to data protection, you may contact us at any time.

Analytics Tools and Third‑Party Tools
When visiting this website, your browsing behavior may be statistically analyzed. This takes place primarily using so‑called analytics programs.
Detailed information on these analytics programs can be found in the full privacy policy below.

2. Hosting

Hosting

We host the content of our website with the following provider:

IONOS
The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter “IONOS”). When you visit our website, IONOS records various log files, including your IP address. For details, please refer to IONOS’s privacy policy:
https://www.ionos.de/terms-gtc/terms-privacy.

The use of IONOS is based on Article 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable possible presentation of our website. Where corresponding consent has been requested, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) as defined by the TDDDG. Consent can be withdrawn at any time.

Data Processing Agreement
We have entered into a Data Processing Agreement (DPA) with the provider named above. This agreement is required under data protection law and ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data are data that can be used to identify you personally. This privacy policy explains which data we collect, how we use them, and for what purpose.

Please note that data transmission over the Internet (e.g. when communicating by email) may involve security gaps. Complete protection of data from access by third parties is not possible.

Information about the Responsible Party
The party responsible for data processing on this website is:

Full name or full company name of the website operator and complete address
Telephone: Telephone number of the responsible party
Email: info@systematic-sound.com

The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Duration
Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you make a legitimate deletion request or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place once these reasons cease to apply.

General Information on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we will process your personal data on the basis of Article 6(1)(a) GDPR or, if special categories of data are processed, Article 9(2)(a) GDPR. In the event of an explicit consent to the transfer of personal data to third countries, data processing is also based on Article 49(1)(a) GDPR.
If you have consented to the storage of cookies or to access information on your device (e.g. via device fingerprinting), processing also takes place on the basis of Section 25(1) TDDDG. Consent can be withdrawn at any time.
If your data are necessary to fulfill a contract or carry out pre‑contractual measures, we process them based on Article 6(1)(b) GDPR. We also process your data to comply with legal obligations pursuant to Article 6(1)(c) GDPR. Furthermore, data processing may be based on our legitimate interests in accordance with Article 6(1)(f) GDPR. The applicable legal bases for processing in individual cases are explained in the sections below.

Recipients of Personal Data
In the course of our business activities, we work with various external entities. It may be necessary to transfer personal data to such recipients. We only disclose personal data to external parties when necessary to fulfill a contract, when required by law (e.g. data transmission to tax authorities), when a legitimate interest under Article 6(1)(f) GDPR exists, or when another legal basis permits the transfer.
When engaging processors, personal data of our customers are shared only under a valid Data Processing Agreement (DPA). In cases of joint processing, a Joint Controller Agreement is concluded.

Withdrawal of Your Consent to Data Processing
Many data processing activities are possible only with your express consent. You may withdraw consent you have already given at any time. The legality of processing carried out before withdrawal remains unaffected.

Right to Object to Processing in Specific Cases and to Direct Marketing (Article 21 GDPR)
If processing of your personal data is based on Article 6(1)(e) or (f) GDPR, you have the right, at any time, to object to such processing on grounds relating to your particular situation. This also applies to profiling based on these provisions. The applicable legal basis for processing can be found in this privacy policy.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms or if processing serves to establish, exercise, or defend legal claims (objection pursuant to Article 21(1) GDPR).

If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to such processing, including profiling to the extent that it is related to direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to Article 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability
You have the right to have data that we process automatically based on your consent or in performance of a contract handed over to you or to a third party in a commonly used, machine‑readable format. If you request direct transfer of the data to another controller, this will be done only where technically feasible.

Access, Rectification, and Deletion
Within the scope of the applicable legal provisions, you have the right at any time to request free information about your stored personal data, their origin and recipients, and the purpose of the data processing, and, where applicable, a right to rectification or deletion of such data. For this and other questions regarding personal data, you may contact us at any time.

Right to Restrict Processing
You have the right to request restriction of processing of your personal data. You may contact us at any time to do so. The right to restriction applies in the following cases:

If you contest the accuracy of your personal data stored by us, we usually need time to verify this. During this period, you have the right to request restriction of the processing of your personal data.
If the processing of your personal data has been or is unlawful, you may request restriction instead of deletion.
If we no longer need your personal data, but you need them for exercising, defending, or asserting legal claims, you have the right to request restriction instead of deletion.
If you object under Article 21(1) GDPR, a balancing of interests must take place. As long as it is not yet clear whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted processing of your personal data, these data—apart from storage—may only be processed with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content—such as orders or inquiries that you send to us as the website operator—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the browser’s address line changing from “http://” to “https://” and by the lock icon in your browser bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Promotional Emails
The use of contact data published in the website’s legal notice for sending unsolicited advertising and informational materials is hereby prohibited. The operators of this website expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

4. Data Collection on This Website

Cookies
Our website uses “cookies.” Cookies are small data packages that do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your end device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies can originate from us (first‑party cookies) or from third‑party companies (so‑called third‑party cookies). Third‑party cookies enable the integration of certain third‑party services on websites (e.g., cookies for payment processing services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping‑cart function or video display). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies that are required to carry out electronic communication, to provide certain functions you request (e.g., shopping‑cart functionality), or to optimize the website (e.g., cookies used to measure the web audience) are stored pursuant to Article 6(1)(f) GDPR, unless a different legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure a technically error‑free and optimized provision of its services.

If consent has been requested for the storage of cookies and similar recognition technologies, processing is carried out exclusively based on this consent (Article 6(1)(a) GDPR and Section 25(1) TDDDG). Consent can be withdrawn at any time.

You can configure your browser to inform you when cookies are set, to allow cookies only in specific cases, to exclude cookies for particular cases or in general, and to activate automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Details of which cookies and services are used on this website can be found in this privacy policy.

Server Log Files
The provider of these pages automatically collects and stores information in so‑called server log files, which your browser automatically transmits to us. These include:

Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

These data are not merged with other data sources.

The collection of this data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error‑free presentation and optimization of this website; for this purpose, server log files must be collected.

Contact Form
When you send us inquiries via the contact form, the information you provide in the form, including your contact details, is stored by us for the purpose of processing your inquiry and in case of follow‑up questions. We do not pass on this data without your consent.

Processing of this data is based on Article 6(1)(b) GDPR, provided your inquiry relates to the performance of a contract or is necessary for pre‑contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if obtained. Consent may be withdrawn at any time.

The data you enter in the contact form will remain stored with us until you request deletion, withdraw your consent to storage, or the purpose for storage no longer applies (e.g., after your inquiry has been fully processed). Statutory provisions—particularly statutory retention periods—remain unaffected.

Requests by Email, Telephone, or Fax
When you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (such as your name and inquiry details), is stored and processed by us for the purpose of handling your request. We do not disclose this data without your consent.

Processing of this data occurs based on Article 6(1)(b) GDPR, where your inquiry relates to the fulfillment of a contract or is necessary for pre‑contractual measures. In all other cases, processing is based on our legitimate interest in effectively managing the inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if applicable. Consent can be withdrawn at any time.

The data you send to us via contact inquiries will remain stored until you request deletion, withdraw your consent, or the purpose for data storage no longer applies (e.g., after your request has been completed). Mandatory statutory provisions—particularly retention obligations—remain unaffected.

5. Social Media

Facebook
Elements of the social network Facebook are integrated on this website. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. According to Facebook, however, the collected data are also transferred to the USA and other third countries.

An overview of the Facebook social media elements can be found here:
https://developers.facebook.com/docs/plugins/?locale=de_DE.

When the social media element is active, a direct connection is established between your end device and the Facebook server. Facebook thereby receives the information that you have visited this website with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the contents of this website to your Facebook profile. Facebook can thereby attribute the visit to this website to your user account. We point out that, as the provider of the pages, we do not receive any knowledge of the content of the transmitted data or their use by Facebook. Further information on this can be found in Facebook’s privacy policy at:
https://de-de.facebook.com/privacy/explanation.

The use of this service is based on your consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDDG. Consent can be withdrawn at any time.

To the extent that personal data are collected on our website using the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Article 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transmission to Facebook. Processing by Facebook after transmission is not part of the joint responsibility. The joint obligations have been set out in an agreement on joint processing. The text of the agreement can be found at:
https://www.facebook.com/legal/controller_addendum.
According to this agreement, we are responsible for providing privacy information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of the Facebook products. You can exercise data subject rights (e.g., access requests) regarding data processed by Facebook directly with Facebook. If you exercise data subject rights with us, we are obliged to forward them to Facebook.

Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum,
https://de-de.facebook.com/help/566994660333381, and
https://www.facebook.com/policy.php.

The company holds certification under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA aimed at ensuring compliance with European data protection standards for data processing in the USA. Every DPF-certified company commits to upholding these data protection standards. Further information is available from the provider at the following link:
https://www.dataprivacyframework.gov/participant/4452.

Instagram
Functions of the Instagram service are integrated on this website. These functions are provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

When the social media element is active, a direct connection is established between your end device and the Instagram server. Instagram thereby receives information about your visit to this website.

If you are logged into your Instagram account, you can link the contents of this website to your Instagram profile by clicking the Instagram button. Instagram can thereby attribute the visit to this website to your user account. We point out that, as the provider of the pages, we do not receive any knowledge of the content of the transmitted data or their use by Instagram.

The use of this service is based on your consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDDG. Consent can be withdrawn at any time.

To the extent that personal data are collected on our website using the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Article 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transmission to Facebook or Instagram. Processing by Facebook or Instagram after transmission is not part of the joint responsibility. The joint obligations have been set out in an agreement on joint processing. The text of the agreement can be found at:
https://www.facebook.com/legal/controller_addendum.
According to this agreement, we are responsible for providing privacy information when using the Facebook or Instagram tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of the Facebook or Instagram products. You can exercise data subject rights (e.g., access requests) regarding data processed by Facebook or Instagram directly with Facebook. If you exercise data subject rights with us, we are obliged to forward them to Facebook.

Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum,
https://privacycenter.instagram.com/policy/, and
https://de-de.facebook.com/help/566994660333381.

Further information can be found in Instagram’s privacy policy:
https://privacycenter.instagram.com/policy/.

6. Newsletter

Newsletter Data
If you wish to subscribe to the newsletter offered on this website, we require your email address and information allowing us to verify that you are the owner of the specified email address and consent to receiving the newsletter. No further data or only voluntarily provided data will be collected. These data are used exclusively for sending the requested information and are not passed on to third parties.

Processing of the data entered into the newsletter subscription form occurs exclusively on the basis of your consent (Article 6(1)(a) GDPR). You may withdraw your consent to the storage of data, the email address, and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of data processing operations carried out prior to withdrawal remains unaffected.

Data you have provided us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter with us or the newsletter service provider, and will be deleted from the newsletter distribution list after unsubscribing or once the purpose ceases to apply. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion based on our legitimate interest pursuant to Article 6(1)(f) GDPR. Data stored by us for other purposes remain unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. Data from the blacklist are used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters (legitimate interest within the meaning of Article 6(1)(f) GDPR). Storage in the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.

Newsletter to Existing Customers
If you order goods or services from us and provide your email address in the process, this email address may subsequently be used by us to send newsletters, provided we inform you of this in advance. In such cases, the newsletter will only contain direct advertising for our own similar goods or services. You may cancel receipt of this newsletter at any time. For this purpose, a corresponding link is provided in every newsletter.

The legal basis for sending the newsletter in this case is Article 6(1)(f) GDPR in conjunction with Section 7(3) UWG.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us in a blacklist to prevent future mailings. Data from the blacklist are used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters (legitimate interest within the meaning of Article 6(1)(f) GDPR). Storage in the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.

7. Plugins and Tools

YouTube
This website embeds videos from the YouTube platform. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our pages with YouTube embedded, a connection is established to YouTube’s servers. The YouTube server is informed which of our pages you have visited.

Additionally, YouTube may store various cookies on your end device or use comparable recognition technologies (e.g., device fingerprinting). This enables YouTube to obtain information about visitors to this website. These data are used, among other things, to record video statistics, improve user-friendliness, and prevent fraud attempts. Furthermore, the collected data are processed in the Google Ads network.

If you are logged into your YouTube account, YouTube can directly attribute your browsing behavior to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube serves our interest in presenting our online offerings in an appealing manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR. Where corresponding consent has been obtained, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) as defined by the TDDDG. Consent can be withdrawn at any time.

Further information on the handling of user data can be found in YouTube’s privacy policy at:
https://policies.google.com/privacy?hl=de.

Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to check whether data input on this website (e.g., in a contact form) is made by a human or by an automated program. To do this, reCAPTCHA analyzes the website visitor’s behavior based on various characteristics. The analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various data (e.g., IP address, time spent by the visitor on the website, or mouse movements made by the user). The data collected during the analysis are forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.

Storage and analysis of the data are based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. Where corresponding consent has been obtained, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) as defined by the TDDDG. Consent can be withdrawn at any time.

Further information on Google reCAPTCHA can be found in the Google privacy policy and Google Terms of Use at the following links:
https://policies.google.com/privacy?hl=de and
https://policies.google.com/terms?hl=de.

Akismet
We have integrated Akismet on this website. The provider is Aut O’Mattic A8C Ireland Ltd., Business Centre, No.1 Lower Mayor Street, International Financial Services Centre, Dublin 1, Ireland (hereinafter “Aut O’Mattic”), whose parent company is based in the USA.

Akismet enables us to analyze submitted comments for spam characteristics. For this purpose, we process the visitor’s name, email address, IP address, comment text, browser type, and access time.

The use of Akismet is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in uninterrupted, spam-free communication with website visitors. Where corresponding consent has been obtained, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g., for device fingerprinting) as defined by the TDDDG. Consent can be withdrawn at any time.

Further details can be found here:
https://akismet.com/gdpr/.

Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here:
https://wordpress.com/support/data-processing-agreements/.

8. Own Services

Google Drive
We have integrated Google Drive on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Drive enables us to embed an upload area on our website where you can upload content. When you upload content, it is stored on Google Drive servers. When you visit our website, a connection to Google Drive is also established, allowing Google Drive to detect that you have visited our website.

The use of Google Drive is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in providing a reliable upload area on its website. Where corresponding consent has been obtained, processing takes place exclusively on the basis of Article 6(1)(a) GDPR. Consent can be withdrawn at any time.